How do I update my billing information? | Go To Flowcode

For our Pro, Pro Plus, and select Growth accounts, you can update your the card associated with your account directly in your Account Settings

Steps to Update Billing Information:

1. Log in to Your Account

   • Navigate to the login page and sign in at https://app.flowcode.com/signin.

2. Go to the Account Settings

   • Once logged in, click on the profile icon in the upper right hand corner of your screen.

   • From the dropdown menu, click on Settings

3. Navigate to Billing Information

   • Within the "Account Settings" tab, look for a section labeled "Billing" or

   • Click on this option to view or edit your current billing details.

4. Edit Billing Information

   • You will see your existing Payment Details and can update them by clicking on Edit payment details

5. Save Your Changes

   • After entering the new information, double-check the details to ensure accuracy.

   • Click the "Save" or "Update" button to save your changes.

Troubleshooting:

• Invalid Payment Method: If you receive an error message while updating your billing information, double-check that all fields are filled in correctly (e.g., correct card number, expiration date, and billing address).

• Expired Credit Card: If your credit card has expired, be sure to update both the expiration date and card number, if applicable.

• Contact Support: If you experience issues saving your changes, contact our support team through the Help Center or email [email protected] for assistance.